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SAYURI SANTIBÁÑEZ

Senior Product Designer
UX-focused · B2B platforms · Design systems

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PROFESSIONAL 

About me

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I’m a Senior Product Designer with 7+ years of experience contributing to scalable products across renewable energy, fintech, and enterprise platforms. I enjoy partnering closely with product and engineering teams to frame problems, clarify constraints, and translate requirements into clear end-to-end flows and usable interfaces, especially for data-heavy platforms and internal tools

 

I contribute across discovery and delivery, from research synthesis and interaction design to design systems, helping teams reduce ambiguity, ship reliably, and iterate based on feedback and product signals.​

 

I'm most effective in cross-functional, product-led work on complex workflows where collaboration and clarity matter


Personal interests:
🪩 Vinyl collector & analog synth enthusiast
🎬 Horror/thriller fan (yes, even the bad ones)
📚 Lifelong UX and UI learner, always leveling up
🎛️ Currently experimenting with Processing and NodeBox to explore generative art

HOW I WORK

From ambiguity to impact

I design clarity in complex product environments

I work across discovery and delivery to reduce ambiguity, align stakeholders, and build scalable systems. My approach adapts to product maturity and constraints, balancing research, technical feasibility, and business impact.

01

Problem Space

Understand context, users, constraints, and signals.​

  • Stakeholder alignment

  • Market & product signals

05

Learning Loop

Measure adoption and iterate.

  • Analytics

  • Feedback loops

04

Delivery

Ship with engineering, reduce friction.

  • Prototyping

  • QA & consistency

02

Decision Framing

Define scope, trade-offs, and success metrics.

  • Clarify ownership

  • Define decision principles

03

System Thinking

Design end-to-end flows and scalable patterns.

  • Data-heavy UX

  • Design systems

Focus areas

B2B workflows

Internal tools

Data-heavy UX

Design Systems

Methods

Workshops

Journey/flow mapping

Usability testing

Analytics review

Tools

Figma

Components libraries

Product analytics (tool-agnostic mindset)

Prototyping

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portfolio

Case Studies

Research-Led Product Strategy

Projects where I take products from problem framing to delivery, designing complex workflows, building scalable systems, and shipping reliable web and mobile experiences grounded in evidence.

Bot Protection Platform

B2B cybersecurity product

Supported F5’s platform redesign with Gainsight-based analysis, uncovering a 30% traffic decline, shallow navigation (users stuck in early sections), and seasonal demand peaks.

📉 Identified 30% traffic decline · 📄 Retention insights via Gainsight · 📦 Redesign strategy delivered

Client: F5 (via Wizeline)

Quantitative Research

B2B

Product Analytics

Digital Payments POC (Fintech)

7-month discovery & concept validation

 

Worked in a 3-designer team to define a digital payments POC, translating mixed-method research (30 interviews,200 surveys, 21 tests) and competitive/global benchmarking into a realistic scope aligned with Mexico’s trust barriers. 

POC scope validated · Trust barriers identified · Positioning informed by Mexico + China/India benchmarking

Client: Walmart (via Wizeline)

Fintech

Concept Validation

Discovery

End-to-End Product Design

Projects where I take products from problem framing to delivery, designing complex workflows, building scalable systems, and shipping reliable web and mobile experiences grounded in evidence.

Solar Monitoring & EV App

Customer-facing mobile app for solar monitoring & EV charging

Led end-to-end product definition and UX, improving activation and reducing onboarding friction in a data-heavy energy app.

📈 +30% engagement · 📉 –35% onboarding issues · ⚡️ 25% faster UI delivery

In-house product (Sesol AB)

Mobile Application

B2C

End-to-End Product

Sales & Installation Platform

Internal operational web app

Led end-to-end UX for a data-heavy sales and installation platform, improving efficiency across commercial and operational workflows.

+45% faster sales creation · –35% project management workload · 30% faster UI delivery

In-house product (Sesol AB)

Data-Heavy UX

Internal Platform

Design System

E-commerce Platform (Mobile, Web & Admin)

Retail · 200,000+ users

 

Led mobile and web redesign and defined a new admin portal from scratch, improving visual coherence and UX across the e-commerce ecosystem.

200k+ users · Led 5 designers · Improved platform usability

Client: Betterware (via Wizeline)

E-Commerce

Cross-Platform

Team Leadership

experience

Nov 2022 - Present | Jönköping, Sweden

Senior Product Designer (UX/UI), SESOL AB

Sole designer for a customer-facing mobile app and an internal web platform. Took on Product Owner duties to define roadmaps and prioritize features aligned with business and technical goals. Built a cross-platform design system to streamline development and ensure consistency. Partnered with dev, QA, and stakeholders to translate complex requirements into high-impact, feasible design solutions, ensuring smooth implementation and reducing rework.

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Experience

Feb 2020 - Oct 2022 | Guadalajara, Jalisco,  México

UX Designer III, Wizeline

Led a 5-designer team on an e-commerce platform redesign. Contributed to UX research and strategy across fintech, e-commerce, and cybersecurity. Conducted workshops and delivered prototypes and design specs for cross-platform tools, aligning client expectations and technical constraints with user needs in close partnership with U.S. and Mexico-based dev teams and clients.

Jan 2019 - Feb 2020 | Guadalajara, Jalisco,  México

UX Designer, IBM CIO Partner Ecosystem organization

Designed enterprise platforms using IBM's Carbon Design System, contributing to IBM Partner Plus and other global tools; Drove alignment with international teams and presented design proposals to senior stakeholders, ensuring adoption of consistent patterns across global platforms.

Jan 2014 - Jan 2019 | Guadalajara, Jalisco,  México

Web Developer Jr., IBM Marketing Services Center - WEB

Key Responsibilities

  • Built responsive UI components and CMS-driven sites for IBM.com, collaborating with designers and developers.

Sep 2012 - Jan 2014 | Guadalajara, Jalisco,  México

Project Manager, IBM Marketing Services Center - WEB

Key Responsibilities

  • Led global IBM.com web projects, managing timelines, budgets, and stakeholder alignment across cross-functional teams.

education

Education

COURSES AND CERTIFICATES

  • Behavioural Design - Hyper Island.

  • User Research – Methods and Best Practices by Interaction design foundation

  • How to Design for Augmented and Virtual Reality by Interaction design foundation

  • Human Computer Interaction by Interaction design foundation

  • Get Your Product Used: Adoption and Appropriation by Interaction design foundation

  • Strategic digital marketing (certificate provided by ITESO university)

  • Digital marketing specialization (Coursera - online certification)

  • CSM and CSPO (Scrum alliance - certificate)

  • UX Management: Strategy and Tactics by Interaction design foundation

  • UI Design Patterns for Successful Software by Interaction design foundation

** Bachelor's degree Computer Systems Engineering

BOOKS

  • UX strategy by Jaime Levy

  • Lean UX by Jeff Gothelf, Josh Seiden

  • Outcomes Over Output: Why customer behavior is the key metric for business success by Josh Seiden

  • UX elements by Jesse James Garrett

  • Running Lean: Iterate from Plan A to a Plan That Works by Ash Maurya

  • Badass: Making Users Awesome by Kathy Sierra

  • Mapping Experiences: A Complete Guide to Creating Value Through Journeys, Blueprints, and Diagrams by James Kalbach

  • Seven Step UX: The Cookbook for Creating Great Products by Csaba Házi

CONTACT
Contact

Let me know if you’d like to learn more about my work. If you’re looking for support with product design consulting, conference talks, or related collaborations, feel free to email me or connect with me on LinkedIn below.

sayuri.santibanez.cor@gmail.com

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